Technical Documentation Manager, London / From Home (1163)

Circa £76,000 p.a. + min. 20% bonus + full, flexible benefits

Job Details

Our payments technology client is looking for a creative and passionate Technical Documentation Manager to join its product team, within which you will produce, shape and own engaging digital content for their developer centre. In this role, you will be creating and maintaining a range of product information for developer and merchant communities such as interactive API reference documents and demos, SDK documentation, help and getting started guides; owning and improving site content so developers get the best experience; planning and managing the content deliverables of two technical authors; working with product, integration support, development, community outreach, marketing etc. to identify opportunities to improve site content; creating content strategy and working with the web development team to optimise the content publishing pipeline. Our client offers a strong career development programme, championing and encouraging staff to look to the future and grow within the company. Applications from documentation managers, team leaders and technical authors are all welcome.

What's needed?

  • A technically competent writer, with a strong background in writing for and supporting developer audiences (three years+).
  • A technical writer who enjoys creative freedom and technology and loves the challenge of trying to simplify seemingly complex concepts.
  • The ability and enthusiasm to wrap your head around technology in a fast-moving developer space.
  • Knowledge of HTML, CSS, XML, JavaScript and at least one OO language such as PHP, Java, C, C++, C#.
  • SOAP and/or REST API documentation experience.
  • The ability to create code samples/snippets.
  • Knowledge of Web API technologies such as REST, OAuth, JSON or the ability and enthusiasm to learn.
  • Familiarity with tools and frameworks such as MadCap Flare or similar, Apiary, Swagger, FrameMaker, Git etc. is advantageous.
  • An understanding of basic networking concepts such as ports, IP addresses etc.

The role is based in London, with the opportunity to work from home 2-3 days per week once established. On offer is circa £76,000 pa + min. 20% bonus + a full, flexible benefits package.



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