Processes and Procedures Technical Author - Contract, Glasgow (1272)

£On application

Job Details

Our world-leading IoT technology client is looking for a contract process and procedure author to refresh their internal process documentation. You’ll obtain source information from personal investigation, internal documentation and collaboration with the team. You will be required to deliver documentation in the Atlassian Confluence collaboration tool, Microsoft Word, Excel and PowerPoint. In addition, you will track and report on the progress of the work and manage the communication flow.

This is an initial three month contract based in our client’s central Glasgow office with some home working available once settled in to the role.

You will have:

  • Solid experience of designing and writing processes, drafting process documentation, and implementing processes in teams within an ISO9001 accredited quality management system.
  • A clear and consistent writer who is adept at breaking down complex processes and drafting coherent documentation.
  • Ideally, experience of working in one of the following environments: IT, telecoms, software engineering or SaaS.
  • A familiarity with one or more of the following: Confluence, Jira, Git, MS Project.


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