Technical Author, Berkshire (1312)

£Competitive + benefits

Job Details

Our award-winning, market-leading technology client is looking for a technical author to join its collaborative, friendly writing team within R&D. You’ll be analysing, designing, developing, maintaining and enhancing a range of single-sourced technical content (getting started guides, installation guides etc.) for their products and services, audiences being mainly system administrators/infrastructure engineers/IT support. You’ll also work across teams to improve processes and adopt best practices; contribute to and support innovation; review others’ work; and coach other team members. With a varied customer base in over 70 countries, you’ll be working for a company securing some of the most sensitive and critical information across the globe.

What's needed?

  • You’ll be a technical author in a software development environment, able to contribute to project planning and prioritise effectively.
  • You’ll enjoy cross-team collaboration, engaging with teams to advise and gather requirements and to support innovation in process development.
  • MadCap Flare and/or FrameMaker and/or other HTML authoring tools.
  • Knowledge of content design, creation and management best practices and procedures.
  • Clear and concise verbal and written communication skills.
  • A relaxed, enthusiastic, proactive and confident communicator.
  • Any of the following would be very handy: Knowledge of HTML, CSS and/or JavaScript; Agile experience; experience of writing content with localisation/globalisation in mind.


On offer is career progression and a competitive salary and benefits package, including a group pension scheme, private healthcare and optional dental cover, life assurance, income protection insurance, 25 days’ holiday with the option to buy/sell days; R+D innovation days; various work and social events. The office is in a very accessible and attractive location.



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Phone

01483 422111

Office Hours

09.00 - 18.00

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