Content Designer, Berkshire (1362)

£35,000 p.a. + benefits

Job Details

Do you enjoy speaking to people and acting on feedback to improve their user experience? Are you interested in helping healthcare professionals to do their jobs more efficiently? Have you created quick help guides and policy documentation, ideally for government, local authorities or not for profit organisations? If you've answered yes to any of the above, this role with our healthcare client could be for you.

You'll be creating, updating and maintaining information for our client's modern online portal, which contains a large number of searchable quick help policy guides for different audiences, including doctors, call handlers, and drivers. You'll also get involved in converting older documentation in to a new format, maintaining and updating the CSS, testing new content with colleagues, and liaising with SMEs and end users to ensure you have all the right information.

What's needed:

  • At least one year’s experience creating a range of business documentation, such as policies, processes and procedures, quick help guides, and how to guides, ideally within government/council/NHS/not for profit environments.
  • The ability to learn new authoring and content management tools quickly. Any experience with MadCap Flare would be great, but is in no way essential.
  • Excellent written and verbal communication skills, with the ability to explain processes in simple, clear and concise terms.
  • The ability and confidence to speak to busy SMEs and end users, and gain the necessary information.
  • A willingness to occasionally visit other sites in the Berkshire area. The role therefore requires candidates to hold a valid driving licence and have access to a car.


On offer is a salary of up to £35,000 and benefits package, including an NHS pension and 25 days' holiday. After an initial period, there will be the possibility to work remotely for part of the week. The modern office is in a very accessible location (10-minute walk from a mainline train station) and has free car parking available.



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